Licensing, trial, billing, refunds and support.
Is the Trade Copier a subscription?
No. It is a one-time license with no recurring fees. The current price is shown on the product page.
Is there a free trial?
Yes. A 7-day free trial is available with coupon FREETRIAL. When the trial ends, you need to purchase a license to keep using the copier. Run the trial on simulation accounts first.
How many computers can I use one license on?
One license covers one machine and is not transferable. The license is activated against that machine’s Product ID.
How do I activate my license?
In the copier, click License, copy your Product ID, enter the email that matches your license and your QTC license key, then click Apply. The license key is issued when you upgrade from the free evaluation to the paid version. Full steps are in Install and license activation.
Which brokers and connections are supported?
Any connection NinjaTrader 8 supports, for example Rithmic, CQG, Tradovate, Interactive Brokers and NinjaTrader Brokerage. See Broker connections.
Does it work on Mac?
The Trade Copier runs inside NinjaTrader 8 Desktop, which is Windows-based. Mac users normally run NinjaTrader through a Windows environment such as Parallels or a Windows VPS.
Are updates included?
Yes. Lifetime updates are included with your license.
How does billing work?
Purchases are made through our online shop by credit card. You receive email notifications at each stage of order processing.
What is your refund policy?
We offer a 30-day money-back guarantee.
Do prop firms allow copy trading?
Rules vary by firm and account type. Check each firm’s current rules before connecting accounts. See Prop firm copy trading rules.
How should I size each account?
Plan contracts per account with our position size calculator, then apply that size to each follower in the copier. See the sizing guide.
What if I have a licensing issue?
Contact support@quantellics.net for any licensing issue.
Which NinjaTrader version do I need?
NinjaTrader 8.1.8.x, 64-bit, or later.
How do I get support?
Support comes directly from the developer at no extra cost. Contact us.